Last updated: 22 October 2026
sacredart.club is operated by The Hobby Trove, #332, First Floor, 5th Block, HBR Layout, Bangalore 560043, Karnataka, India. GSTIN: 29AIHPD2201K1ZK. Sacred Art Club is a brand of The Hobby Trove.
This policy explains how and when we ship your order. It forms part of our Terms and Conditions.
Where we ship
We currently ship within India only, to the delivery address you give at checkout.
Shipping charges
Shipping charges are calculated and shown automatically at checkout before you pay.
| Items in your order | Shipping charge |
|---|---|
| ✦ Made to Order pieces | Always free |
| Ready pieces, when they total more than ₹2,500 | Free |
| Ready pieces, when they total ₹2,500 or less | ₹100 |
If your order contains both Made to Order and ready pieces, each part is charged separately as shown above.
Handling time
- Ready pieces are dispatched within 2 working days of your order, and we share the dispatch details with you.
- ✦ Made to Order pieces are made after you order them. Orders are grouped into monthly ordering windows that run from the 15th of one month to the 14th of the next, and Made to Order pieces ordered within a window are shipped by the 30th of the month the window closes (or the last day of that month, if it is shorter). The current window and ship-by date are shown in your cart, at checkout and in your order confirmation email.
- Made to Order pieces are prepared on a first come, first served basis, so earlier orders may be shipped sooner, as soon as they are ready. We will let you know when work on your piece begins.
- Because every piece is handmade, the handling time can occasionally change. If your order is affected, we will tell you straight away.
Orders with both ready and Made to Order pieces
Ready pieces are shipped first, within 2 working days, and Made to Order pieces follow by their ship-by date. If you would prefer everything in one parcel, please email support@sacredart.club or message us on WhatsApp (+91 81474 54379). We will hold your ready pieces and ship them together with your Made to Order pieces.
Delivery time
Delivery times depend on the courier or postal service and on your location. Once your parcel is dispatched, we will share the tracking link and the carrier’s estimated delivery date with you, so you can follow your parcel until it reaches you.
Tracking
Once your order is dispatched, we will send you the tracking details by email and WhatsApp, where tracking is available.
Address and delivery issues
- Please check that your delivery address and phone number are correct. We are not responsible for delays or losses caused by an incorrect or incomplete address. If you notice a mistake, contact us immediately, before your order is dispatched.
- If our delivery partner does not service your location, we will try another courier or postal service at no extra cost to you. If we cannot deliver to your location at all, we will cancel the order and refund you in full.
- We are not responsible for delays caused by the courier, weather, public holidays or other events outside our control.
We may change our delivery partners or this policy at any time. The version shown here when you place your order applies to that order. For questions about shipping, please email support@sacredart.club or message us on WhatsApp (+91 81474 54379).