Last updated: 22 October 2026
sacredart.club is operated by The Hobby Trove, #332, First Floor, 5th Block, HBR Layout, Bangalore 560043, Karnataka, India. GSTIN: 29AIHPD2201K1ZK. Sacred Art Club is a brand of The Hobby Trove.
Sacred Art Club (“we”, “us”) makes handmade crochet sacred art in India and sells it through sacredart.club. This policy explains what personal information we collect when you visit our website or place an order, how we use it, and the choices you have.
Information we collect
- Account details – your email address and, if you choose, your name and password when you create an account.
- Order details – name, billing and shipping address, phone number, email, the items you order and any notes you add.
- Payment information – online payments are processed by our payment partner, Cashfree Payments. We never see or store your card numbers, CVV, UPI PIN or bank details on our website or servers.
- Messages – anything you send us by email, WhatsApp or our contact forms.
- Sign in with Google or Facebook – if you use these buttons, we receive your name, email address and profile picture from that service. We never receive your Google or Facebook password.
- Website usage – basic technical information such as your browser, device, pages viewed and how you arrived on our site, collected through cookies.
How we use your information
- To make, pack and ship your order and keep you updated about it.
- To manage your account and help you sign in.
- To reply to your questions and provide customer support.
- To send you news and offers – only if you tick “Email me with news and offers”. You can unsubscribe at any time.
- To keep our website secure, prevent fraud and meet our legal, tax and accounting obligations.
- To understand how our website is used so we can improve it.
Cookies
We use cookies that are needed for the website to work, such as keeping items in your cart and keeping you signed in. We also use cookies that help us understand where our visitors come from and which pages they visit. You can block or delete cookies in your browser settings, but parts of the shop (like the cart and checkout) may not work without them.
Who we share it with
We never sell your personal information. We share it only with the people and services that help us run the shop, and only as much as they need:
- Delivery and courier partners, to deliver your order.
- Our payment provider, to process your payment.
- Our website hosting and email providers, who store our website data and send our emails.
- Google or Facebook, if you choose to sign in with them.
- Government or legal authorities, when the law requires it.
How long we keep it
We keep order records for as long as required for tax and accounting purposes under Indian law. Account information is kept until you ask us to delete your account. Marketing preferences are kept until you unsubscribe.
Your choices and rights
Under India’s Digital Personal Data Protection Act, 2023 you can ask us to see the personal data we hold about you, correct it, or delete it (unless we must keep it by law), and you can withdraw consent for marketing at any time. To make a request, email support@sacredart.club or message us on WhatsApp (+91 81474 54379).
Keeping your information safe
Our website uses a secure (HTTPS) connection, and access to customer information is limited to the people who need it to run the shop.
Children
Our shop is meant for adults. If you are under 18, please use the website with a parent or guardian.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact us
If you have any questions about this policy or your personal information, email support@sacredart.club or message us on WhatsApp (+91 81474 54379).